Fulfillment for Koala orders (care aids)

Shipping processing for care boxes – with manufacturer goods & competitively priced own brands from stock

What is what?

• Koala (IT-Labs): System for managing care supplies/orders.

• Fulfillment: We handle the complete operational processing: inventory, picking, packaging, shipping, tracking, and returns.

Short description

With “Fulfillment for Koala orders” you use Koala as an order source – and we reliably deliver your care supplies packages. You benefit from our stock: products from key manufacturers (and also supplementary brands) plus competitively priced own brands – ideal for optimizing margin and supply security.

Functions

• Order acceptance from Koala (depending on setup via export/interface)

• Picking & packing logic for care boxes (standard boxes, individual items, inserts)

• Shipping processing including label, carrier handling, tracking (by agreement)

• Returns management: acceptance, inspection, exchange/restocking according to process

• Transparent billing: unit prices + packing costs + return costs (clearly calculable)

Warehouse & assortment

• Manufacturer goods from key suppliers (and other supplementary manufacturers)

• Price-attractive own brands as an alternative/supplement – depending on desired price positioning

• Availability from stock, so that delivery capability does not depend on your internal structures

Prices & conditions (plannable instead of “surprises”)

• Piece prices negotiable – depending on purchase quantities/volume

• Cost per package (Pick & Pack) as a clear fixed price per shipment

• Return costs regulated separately and transparently

• No storage costs and no other difficult-to-plan additional costs (no hidden fixed cost blocks)

Economic Benefits

• 100% calculable cost structure (piece price + package + returns)

• Less operational effort (no own warehouse/shipping team needed)

• Scalable with growing volume without process restructuring

• Assortment flexibility through brand mix + private labels

About Altruan Cloud Services

We set up the process together with you (packing logic, delivery days, inserts, status feedback) and personally accompany the go-live.
Hotline: +49 8724 28596 808