Fulfillment for Koala orders (care aids)
Purchase Options
- Pause or cancel anytime
- Flexibly adjust interval
- Automatic delivery – never reorder again
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Shipping
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Shipping time
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Product Information
Mandatory Notices
Data Sheets & Downloads
Shipping processing for care boxes – with manufacturer goods & competitively priced own brands from stock
What is what?
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Koala (IT-Labs): System for managing care supplies/orders.
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Fulfillment: We handle the complete operational processing: inventory, picking, packaging, shipping, tracking, and returns.
Short description
With “Fulfillment for Koala orders” you use Koala as an order source – and we reliably deliver your care supplies packages. You benefit from our stock: products from key manufacturers (and also supplementary brands) plus competitively priced own brands – ideal for optimizing margin and supply security.
Functions
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Order acceptance from Koala (depending on setup via export/interface)
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Picking & packing logic for care boxes (standard boxes, individual items, inserts)
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Shipping processing including label, carrier handling, tracking (by agreement)
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Returns management: acceptance, inspection, exchange/restocking according to process
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Transparent billing: unit prices + packing costs + return costs (clearly calculable)
Warehouse & assortment
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Manufacturer goods from key suppliers (and other supplementary manufacturers)
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Price-attractive own brands as an alternative/supplement – depending on desired price positioning
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Availability from stock, so that delivery capability does not depend on your internal structures
Prices & conditions (plannable instead of “surprises”)
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Piece prices negotiable – depending on purchase quantities/volume
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Cost per package (Pick & Pack) as a clear fixed price per shipment
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Return costs regulated separately and transparently
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No storage costs and no other difficult-to-plan additional costs (no hidden fixed cost blocks)
Economic Benefits
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100% calculable cost structure (piece price + package + returns)
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Less operational effort (no own warehouse/shipping team needed)
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Scalable with growing volume without process restructuring
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Assortment flexibility through brand mix + private labels
About Altruan Cloud Services
We set up the process together with you (packing logic, delivery days, inserts, status feedback) and personally accompany the go-live.
Hotline: +49 8724 28596 808
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