Pluslife App

With the Pluslife app, you can connect your Pluslife devices easily, quickly, and conveniently. The app helps you use your Pluslife diagnostic solutions and ensures a user-friendly experience in everyday life. Whether for Pluslife PCR systems, Mini Dock devices, or compatible test solutions—the app offers a practical digital tool to conveniently set up and control devices and reliably evaluate test results. This allows users to benefit from greater control, ease of use, and a modern solution for precise diagnostics in both professional and private settings.

Here you will find the Pluslife Desktop App / Application for evaluating test results

Bluetooth connection problems

Problem: Devices cannot be connected via Bluetooth or lose the connection during the test. Suggested solutions:

  • Use original adapter: Make sure you are using the original adapter and the original cable.
  • Software and APP: Install the official Pluslife APP or software. Here are some helpful videos:
  • Bluetooth settings: Check if Bluetooth is enabled on your device and if the software allows access to Bluetooth devices.

USB connection problems

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Power supply issues / Device does not start

Problem: Devices do not heat up properly or turn off after a short time. Suggested solutions:

  • Use the original adapter: Use the original adapter and cable that came with the device.
  • Travel adapter: If you are in the USA, use a travel adapter that is compatible with the original adapter.
  • Laptop as power source: Try powering the device via your laptop to see if it turns on.
  • Record video: Record a video showing how you connect the device and what error messages are displayed. This can help with troubleshooting.

Invalid test results

Problem: Devices often deliver invalid test results. Suggested solutions:

  • Fully dissolve reagents: Ensure that the reagents in the test card are fully dissolved before inserting the card into the device.
  • Start the card immediately: Insert the card into the device and start the test immediately.
  • Sample quality: Avoid collecting mucus during sampling as this can lead to invalid results.
  • Check results: Compare the results with successful tests and check if accessories or batches of the kit have been changed.
The Pluslife Mini Dock PoC-NAT test device is a compact, dark gray and white electronic device featuring the “pluslife” logo. With its blue button and three indicator lights labeled “Power,” “Positive,” and “Negative,” it delivers laboratory-accurate test results for precise point-of-care testing.

Pluslife Youtube Channel + Videos

Official Pluslife Youtube Channel https://www.youtube.com/@PluslifeBiotechCoLtd/videos

Operation Guidance of PM003 connect with PC software https://www.youtube.com/watch?v=3ig7RAt0oak

Introduction for Pet Diagnosis System PM003 https://www.youtube.com/watch?v=qujxRjKT1EQ

PM003-PC Software Installation https://www.youtube.com/watch?v=nVBeQZbM-pw

iOS Pluslife Pet Installation https://www.youtube.com/watch?v=QlmgYmIB7zE

iOS Pluslife minidock  installation https://www.youtube.com/watch?v=wfUJaE_TL3Q

Software installation-PluslifePad  https://www.youtube.com/watch?v=t49UkjHEj6U