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"Personal data" is all information that relates to an identified or identifiable natural person.

Your data may be transmitted to third countries outside the European Union, for which there is an adequacy decision by the EU Commission. Insofar as there is no adequacy resolution of the EU Commission, such as for transmission to the USA, data transmission, among other things, is supported on standard contract clauses as suitable guarantees for the protection of personal data at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de

contact

Responsible
Contact us on request. The person responsible for data processing is: Altruan GmbH, Morolding 6, 84323 Massing DE, 08724285960, info@altruan.de

Initiative contact with the customer by email
If you enter into business contact with us by email, we only collect your personal data (name, email address, message text) to the extent you provide. The data processing serves to process and answer your contact request.
If the contact of the implementation of pre -contractual measures (e.g. advice on the interests of purchase, offering offer) serves or concerns a contract that has already been concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest in processing and answering your request. In this case, you have the right to contradict this processes based on personal data based on Art. 6 Para. 1 Lit. f GDPR for reasons that arise from your special situation.
We only use your email address to process your request. Your data will then be deleted, taking into account legal retention periods, unless you have agreed to the further processing and use. 

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, email address, message text) to the extent you provide. Data processing serves the purpose of contacting.
If the contact of the implementation of pre -contractual measures (e.g. advice on the interests of purchase, offering offer) serves or concerns a contract that has already been concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest in processing and answering your request. In this case, you have the right to contradict this processes based on personal data based on Art. 6 Para. 1 Lit. f GDPR for reasons that arise from your special situation.
We only use your email address to process your request. Your data will then be deleted, taking into account legal retention periods, unless you have agreed to the further processing and use.

Whatsapp Business
If you enter business contact with us via WhatsApp, we use the Whatsapp Business version of the Whatsapp Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland; “WhatsApp”). As far as you have your stay outside the European Economic Area, this service is provided by the WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). 
The data processing serves to process and answer your contact request. For this purpose, we collect and process your mobile radio number stored at WhatsApp, if provided with your name and other data to the extent you provide. We use a mobile device for the service, in the address book of which only data from users are stored that have contacted us via WhatsApp. A passing on of personal data to WhatsApp, without having already consented to WhatsApp, it is not possible.
Your data will be transmitted from WhatsApp to Meta Platforms Inc. server in the USA.
There is no reason for the EU Commission for the United States. The data transmission is, among other things, on the basis of standard contract clauses as suitable guarantees for the protection of personal data, visible at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
If the contact of the implementation of pre -contractual measures (e.g. advice on the interests of purchase, offering offer) serves or concerns a contract that has already been concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest in providing quick and easy contact and answering your request. In this case, you have the right to contradict this processes based on personal data based on Art. 6 Para. 1 Lit. f GDPR for reasons that arise from your special situation.
We only use your personal data to process your request. Your data will then be deleted, taking into account legal retention periods, unless you have agreed to the further processing and use.
You can find more information on terms of use and data protection when using WhatsApp https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy. 

Customer account orders 

Customer account
When opening a customer account, we collect your personal data to the scope provided there. Data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notification to us without the legality of the processing that is made due to the consent until the revocation. Your customer account will then be deleted.

Your data may be sent outside the European Union, for which there is a decision of the EU Commission. Insofar as there is no adequacy resolution of the EU Commission, such as for transmission to the USA, data transmission, among other things, is supported on standard contract clauses as suitable guarantees for the protection of personal data at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de

Reviews  Advertising 

Trustami customer assessment
The Trustami trust seal is integrated on this website for displaying the collected reviews and social media feedback. This serves to implement our legitimate interests on optimal marketing of our offer on our own website in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. When calling the Trustami trust seal, the web server automatically stores data (access data) in the form of a server log files, which the name of the website, the file, the date and the time of access, your IP address in shortened form, the amount of data transferred , the message about a successful access, the browser type, the operating system of the users, the referrers URL (contains the previously visited page) and contains the requesting provider. These access data are not evaluated and automatically overwritten at the latest seven days after the end of your page visit. The Trustami seal of trust and the services advertised with it are an offer from Trustami GmbH, Schröderstraße 5, 10115 Berlin. For the processing of the data collected by Trustami, the data protection declaration of Trustami under www.trustami.com/datenschutz.

Websitelogo for Google Customer reviews
On our website, the websiteelogo for Google Customer reviews of the Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google") is integrated.
The integration serves the purpose of displaying the number and result of our evaluations previously received via Google and promoting participation in this program.
To display the logo on our website and display personalized advertisements on Google, Google Cookies uses. Your IP address can be processed and transmitted to Google.
Your data may be transmitted to the USA. There is no reason for the EU Commission for the United States. The data transmission is carried out, among other things, on the basis of standard contract clauses as suitable guarantees for the protection of personal data, visible at: https://privacy.google.com/businesses/controllerterms/.
The use of cookies or comparable technologies is carried out with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 Para. 1 lit. a GDPR. Your personal data is processed with your consent based on Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without the legality of the processing that is carried out due to the consent until the revocation.
You can find more information on terms of use and data protection when using Google Customer Reviews at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html as well as under https://policies.google.com/privacy?hl=de

Use of your personal data for sending postal advertising
We use your personal data (name, address) that we received as part of the sale of a goods or service to send you postal advertising, unless you have contradicted this use. The provision of this data is required for the conclusion of the contract. A non -provision means that no contract can be concluded.
The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our predominant legitimate interest in direct advertising. You can object to this use of your address data at any time by notification to us. You can find the contact details for exercising the contradiction in the imprint.

Use of the email address for sending direct advertising
We use your email address, which we received as part of the sale of a goods or service, for the electronic sending of advertising for your own goods or services that are similar to those you have already acquired from us, as far as you have Have not contradicted. The provision of the email address is required for the conclusion of the contract. A non -provision means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our predominant legitimate interest in direct advertising. You can object to this use of your email address at any time by notification to us. You can find the contact details for exercising the contradiction in the imprint. You can also use the link provided in the advertising email. For this, none other than the transmission costs according to the basic tariffs.

Payment service provider 

Use of Amazon Payments
We use the Amazon Payments of the Amazon Payments Europe S.C.A. (38 Avenue John F. Kennedy, L-1855 Luxembourg; “Amazon Payments”).
Data processing serves the purpose of being able to offer you payment through the Amazon Payments payment service.
To integrate this payment service, Amazon Payment collects, stores and analyzes and analyzes data when calling the website data (e.g. IP address, device type, operating system, browser type, location of your device). Cookies can also be used for this. The cookies enable the recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest in a customer -oriented offer of different payment methods. You have the right to contradict you at any time of these processing you relate to personal data.
With the selection and use of “Amazon Payments”, the data required for payment processing will be transmitted to Amazon Payments in order to be able to meet the contract with the selected payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.
You can find more information on data processing when using the Amazon Payment payment service in the associated data protection declaration at: https://pay.amazon.com/de/help/201212490

Use of personal data when choosing Klarna payment options
In order to be able to offer you the payment options from Klarna, we will transmit personal data, such as contact details and order data, to Klarna. So Klarna can assess whether you can use the payment options offered via Klarna and adapt the payment options to your needs. General information about Klarna can be found at: https://www.klarna.com/de/. Your personal information will be done by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarne's data protection regulations https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy treated.

Use of Hotjar 
We use the Hotjar LDT analysis tool on our website. (Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julean Stj1000, Malta; “Hotjar”).
Data processing serves the purpose of designing, optimizing and analyzing our website. 
With the tool, movements by side visitors are recorded on the website. This creates a protocol of mouse movements, scrolling behavior, the length of stay and the clicks on the website (so -called Heatmap). 
For this purpose, Hotjar uses cookies. The following information can be collected: IP address (in anonymous form), Information about the device you are used (screen size, devices, clear device detection), information about the browser, location data you are used (exclusively for the country), preferred language For displaying the website, operating system used. You can find detailed information on the cookies used, their function and the memory duration here: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
User profiles are created from this data under a pseudonym. The data is not used to personally identify the visitor to the website and not merged with personal data from the sponsor of the pseudonym. Hotjar is contractually prohibited to sell the data collected to other third parties.
Your data may be investigated to the USA. There is no reason for the EU Commission for the United States. The data transmission is carried out, among other things, on the basis of appropriate protective measures. Hotjar provides you with further information about the measures taken on request.
Your personal data is processed on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest in the needs -based and targeted design of the website. You have the right to contradict you at any time of these processing you relate to personal data.
To prevent the data acquisition and storage by Hotjar, you can: here: https://www.hotjar.com/legal/compliance/opt-out Set an opt-out cookie. Opt-out cookies prevent the future recording of your data when visiting this website. You must carry out the opt-out cookie on all systems and devices used so that this has a cross-device. If you delete the opt-out cookie, data will be transmitted to Hotjar again.
Further information on data protection when using Hotjar can be found here: https://www.hotjar.com/legal/policies/privacy#enduserenglish 

Plug-ins and other

Use of social plug-ins
We use plug-ins social networks on our website. The integration of social plug-ins and the data processing taking place serves the purpose of optimizing advertising for our products.
When integrating social plug-ins, a link between your computer and the servers of the providers of the social network is established and the plug-in is presented by notification to your browser on the page, provided you have expressly approved this. Here, both your IP address and the information you have visited are transmitted to the provider servers. This applies regardless of whether they are registered or logged in to the social network. A transmission also takes place in the case of non -registered or non -logged -in users. If you are connected to one or more of your social network accounts at the same time, the information collected can also be assigned to your corresponding profiles. When using the plug-in functions (e.g. by pressing the button), this information is also assigned to your user account. You can prevent this assignment from logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or comparable technologies is carried out with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 Para. 1 lit. a GDPR. Your personal data is processed with your consent based on Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without the legality of the processing that is carried out due to the consent until the revocation.
The social networks named below are integrated on our website using social plug-in. You can find more information on the scope and purpose of collecting and using the data as well as your rights and options for protecting your privacy in the linked data protection information from the providers.

Facebook of the Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland)
Meta Platforms Ireland and we are jointly responsible for the collection of your data and transmission of this data to Facebook when the service is integrated. The basis for this is an agreement between us and Meta Platforms Ireland on the joint processing of personal data in which the respective responsibilities are determined. The agreement is under https://www.facebook.com/legal/controller_addendum callable. According to this, we are in particular responsible for the fulfillment of the information obligations in accordance with Art. 13, 14 GDPR, for compliance with the safety requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service as well as for compliance with the obligations in accordance with Art. 33 , 34 GDPR, insofar as a violation of the protection of personal data our obligations in accordance with the agreement on the joint processing regards. Meta Platforms Ireland is responsible for enabling the rights of affected rights according to Art. 15 - 20 GDPR to comply with the safety requirements of Art. 32 GDPR with regard to the safety of the service and the obligations according to Art. 33, 34 GDPR, insofar as an injury of the protection of personal data the obligations of Meta Platforms Ireland in accordance with the agreement on the joint processing concerns.
Your data may be transmitted to the USA. There is no reason for the EU Commission for the United States. The data transmission is, among other things, on the basis of standard contract clauses as suitable guarantees for the protection of personal data, visible at: https://www.facebook.com/legal/EU_data_transfer_addendum.
You can find more information on the collection and use of the data by Facebook, about your rights and possibilities for protecting your privacy in the data protection information from Facebook at https://www.facebook.com/about/privacy/.

LinkedIn of the LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA)
https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Your data may be transmitted to the USA. There is no reason for the EU Commission for the United States.

Use of Cloudflare
On our website we use the Content Delivery Network Cloudflare CDN of the Cloudflare Inc. (101 Townsend ST, San Francisco, CA 94107, USA; “Cloudflare”). This is a national network of servers in different data centers with which our web server is connected and are delivered via the specific content of our website.
Data processing serves the purpose of optimizing the loading times of our website and making our offer more user -friendly.
Among other things, the following information can be collected: IP address, system configuration information, information about the traffic of and to customer websites (so-called server log files). 
Your data may be transmitted to the USA. There is no reason for the EU Commission for the United States. The data transmission is, among other things, on the basis of standard contract clauses as suitable guarantees for the protection of personal data, visible at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
Your personal data is processed on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest in the needs -based and targeted design of the website. You have the right to contradict you at any time of your special situation that is based on Art. 6 Para. 1 lit. f GDPR.
You can find more information on data protection when using Cloudflare at https://www.cloudflare.com/de-de/privacypolicy/. 

Use of Googlemaps
We use the function to embed Googlemaps cards from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.
The function enables the visual representation of geographical information and interactive maps. When calling the pages into which Googlemaps cards are included, Google also collects, processed, processed and used the data from visitors to the websites.
Your data may also be transmitted to the USA. There is no reason for the EU Commission for the United States. The data transmission is, among other things, on the basis of standard contract clauses as suitable guarantees for the protection of personal data, visible at: https://policies.google.com/privacy/frameworks.
The use of cookies or comparable technologies is carried out with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 Para. 1 lit. a GDPR. Your personal data is processed with your consent based on Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without the legality of the processing that is carried out due to the consent until the revocation.
You can find more information on the collection and use of the data by Google in the data protection information from Google at https://www.google.com/privacypolicy.html. There you also have the option of changing your settings in the data protection center so that you can manage and protect your data processed by Google.

Integration of the idealo logo
The logo of our partner Idealo (Idealo Internet GmbH, Ritterstraße 11, 10969 Berlin) is integrated on our website. When calling our website, the browser used on your end device automatically sends information to the Idealo server. This information is temporarily saved in a so-called server log file for 7 days. The following information is recorded without your intervention and saved until automated deletion:

• IP address of the requesting computer,
• Date and time of access,
• Name and URL of the called file,
• Website from which the access takes place (referrer URL),
• Used browser and, if necessary, the operating system of your computer and the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable delivery of the website. To do this, the IP address must be stored for the duration of the session. The storage in log files takes place to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the safety of the information technology systems. This data is not saved together with other personal data. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. 

Use of Algolia
We use Algolia SAS (55 Rue d’Amsterdam, 75008 Paris, France; “Algolia”) on our website.
Data processing serves the purpose of easier to find the information contained on our website and user -friendliness. Algolia uses technologies such as cookies. The following information can be collected: IP address, date and time of the page call, information about the browser you use and the operating system used by you. The data is saved on the Algolia server for a period of 90 days.
Your data may be transmitted to third countries such as the USA. There is no reason for the EU Commission for the United States. The data transmission is, among other things, on the basis of standard contract clauses as suitable guarantees for the protection of personal data, visible at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de
The processing of your personal data takes place on the basis of Art. 6 Para. 1 Lit. f GDPR from our predominant legitimate interest to identify our customers and to address them in a targeted manner with interest -related advertising. You have the right to contradict you at any time of these processing you relate to personal data.
You can find more information on data protection and the use of cookies at Algolia at https://www.algolia.com/policies/privacy/.

Affected rights and memory duration

Duration of storage
After completing the contract, the data is initially stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods and then deleted after the deadline if they have not approved the further processing and use.

Rights of the data subject
If the legal requirements are met, the following rights according to Art. 15 to 20 GDPR are entitled to: Right to information, to correction, to deletion, to restrict processing, to data portability.
In addition, according to Art. 21 Para. 1 GDPR, you have a right to object to the processing, which are based on Art. 6 Para. 1 F GDPR, as well as the processing for the purpose of direct advertising.

Law of complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legally.

You can file a complaint with the supervisory authority responsible for us, which you can achieve under the following contact details:

Bavarian State Office for Data Protection Supervision (Baylda)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-mail: poststelle@lda.bayern.de

Right of contradictions
If the personal data processing listed here based on our legitimate interest in accordance with Art. 6 Para. 1 Lit. f GDPR, you have the right to object to these processing at any time with effect for the future.
After the objection, the processing of the data concerned is ended, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of assertion, exercise or defend legal claims.

If personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notification to us. After an objection, we end the processing of the data concerned for the purpose of direct marketing purposes.